Supply Chain Head at an International 4PL Service in Yangon, MyanmarResponsible for overseeing the entire supply chain operations across all business unitsUp to 13,000,000 MMK + Other BenefitsThe RoleAn exciting leadership opportunity for experienced supply chain professionals with expertise in warehouse management, logistics, and end-to-end supply chain optimizationAbout the companyOur client is a leading international organization with a strong market presence and extensive distribution operationsDescription:Oversee the full supply chain function, including warehouse operations, transportation, and inventory management, ensuring cost efficiency and high service levelsDevelop and implement supply chain strategies aligned with business goals, focusing on process improvements and operational excellenceManage supplier and vendor relationships, including logistics providers, to optimize efficiency and cost-effectivenessLead supply chain-related interactions with internal and external stakeholders, including key clients, business units, and vendorsMonitor performance ensuring continuous improvementEnsure compliance with health, safety, and environmental regulations while fostering a culture of safety and quality in supply chain operationsBuild and develop a high-performing supply chain team, providing mentorship, training, and leadership to drive successRequirements:Minimum 10 years of experience in supply chain management, with at least 5 years in a leadership roleDegree in Logistics, Supply Chain Management, or a related field will be an advantageStrong knowledge of warehouse and transportation management systems (SAP preferred)Exceptional leadership and communication skills to collaborate with multiple stakeholdersExperience in multinational and high paced work environmentsBenefitsBasic Salary + Attractive AllowancesCareer Growth OpportunitiesAn amazing path to career growth by working for an international company with career development plans for their employees
Customer Service Manager at Global Logistic and Freight Forwarding Company in MyanmarResponsible to manage the overall customer service excellence of the freight forwarding operation Up to 2,000,000 MMKThe RoleThe ideal candidate's background for the role comes with experience in managing overall customer service excellence of the freight forwarding business from supervisor capacity and has good command of English as well as strong sense of commitment and responsibility. About the companyOur client is a global logistics execution & supply chain services platform, providing air and sea freight, road freight and contract logistics with over 100 locations in 25 countries worldwide. DescriptionThe Customer Service Manager is responsible for managing overall customer service excellence, developing and reviewing process review frameworks and implementing customer service process review initiatives. He/she is also responsible for managing overall service quality and customer relationship management resources within the organisation and lead the Customer Service team. Supervise and trace Customer Service department workflow Manage importation, exportation, customer shipments, and third-party contractors Act as primary escalation contact for Customers and liaise with other inter-departments and follow up on the service delivery to customers Enhance service experience through delivering professionalism and understand the carrying needs and demands of each individual customer Engage in targeted conversations that steer customers to solutions that address their needs Evaluate operational policies, standards and procedures. Ensure the team provides excellent customer service and maintain strong relationship with clients, careers and agents Drive customer attraction and retention strategy to improve on customer loyalty. Influence stakeholders to grow relationships that assists in revenue generation in multiple verticals. Improve customer service experience, create engaged customers and facilitate organic growth. Lead, coach and manage operations staff in the Customer Service department. Oversee and assess team productivity and activities, providing them with regular performance-related feedback and constructive coaching Optimise use of allocated resources within business activities. Review better ways to approach problems through synthesizing and recognizing the problem information. Review the prevalent trends, dynamics and market movements to formulate business strategies. Ensure proper maintenance and filing of records in accordance with company procedures. Other related tasks will be assigned by the Managing Director, and/or according to the country’s requirements. Act in the best interest of the company RequirementsBachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field. Minimum 5 years of related experience, preferably in Freight Forwarding industry with preferably 2 years or more in a supervisory role Good understanding of freight forwarding services, customs regulations, and relevant laws Prior experience in managing staff Prior knowledge in Cargowise 1 platform is highly favoured Able to communicate in English Strong communication and interpersonal skills. Strong problem-solving skills, attention to detail and able to work under pressure. Excellent leadership and organisation skills, with the ability to multitask and manage time effectively Process driven, with concern for control and efficiency. Good planning, organising & monitoring skills Proficient in MS-Office applications Resilient and thrive in ambiguous environment Organised and meticulous Great sense of responsibilities and commitment Strong customer relations and interpersonal skills Good team player BenefitsCompetitive Incentive + Allowances Career Growth OpportunitiesThis a great opportunity to represent global leading logistic and freight forwarding company in MyanmarFor more information contact Derek Aung on Telegram @Derek9000
Business Development Executive at Global Logistic and Supply Chain Service Provider in MyanmarResponsible to manage the CS function for both air/sea freight and freehand accounts Up to 1,500,000 MMKThe RoleThe ideal candidate's background for the role comes with experience in customer service function from freight forwarding or logistic industry and experience developing new customer accounts About the companyOur client is a global logistics and supply chain company that operates both freight management and contract logistics DescriptionProviding excellent sales support and customer service via phone call and email Ensuring that incoming sales leads are handled with special attention to reaching the highest possible conversion rate on these contracts Providing customer-friendly after-sales support in relation to delivery cases, customer claims, payment issues etc. Keeping continuous contact with external and internal partners with focus on keeping the excellent service level towards our customers Contribution to continuous improvement of the internal processes and consequently to the improvement of the services provided to our customers Consulting with management about new products or services that may be appropriate for specific customers Participating in several Customer Service projects within the organization Responsible for identifying and pursuing new business opportunities for the company Responsible for finding new customers, negotiating contracts, and maintaining relationships with existing clients and partners Researching and identifying potential business partners and customers Developing and implementing business development strategies Networking with industry professionals to identify new opportunities Collaborating with other teams within the company, such as Sea Freight/Air Freight Teams and Local Handling Team to identify and pursue new business opportunities Tracking and analyzing market trends to identify new opportunities for growth Leading and managing projects related to business development activities Staying up to date with industry trends and developments Preparing and presenting reports on business development, activity and progress RequirementsBachelor’s Degree in any field, though Business Administration field is preferred Preferably 1 to 2 years of relevant CS and Business Development experience from shipping or freight forwarding industry Strong Interpersonal Skills MS Office applications (e.g. MS Excel, Word, Outlook) Good Communication and Interpersonal skills Customer Service Oriented Strong English proficiency Positive attitude with the ability to work under pressure BenefitsCompetitive Incentive + Allowances Career Growth Opportunities This a great opportunity to grow your career with Global Logistic and Supply Chain CompanyFor more information contact Derek Aung on Telegram @Derek9000
Accountant at one of the Leading Logistics Service Companies in YangonRecord financial transactions, managing accounts payable and receivable, preparing financial reports, and ensuring compliance with audit standardsUp to 1,000,000 MMK plus other allowances and benefitsThe RoleResponsible for accurately recording financial transactions, managing accounts receivable and payable, supporting financial reports, and ensuring compliance with audit requirementsAbout the CompanyOur client company is a leading logistics provider, specializing in efficient supply chain solutions and delivering reliable, timely services to businesses across various industriesDescriptionRecord and process journal entries to ensure all transactions are accurately documentedPrepare and issue sales invoices, freight invoices, debit notes, and credit notes in a timely mannerManage receivables by issuing invoices and following up on payments, while updating payables and preparing payments after verifying documentsEnsure customer statements are accurate, regularly updated, and shared with Senior Management, while sending updated statements weeklyMaintain the Petty Cash Register, ensure financial data is accurate, assist in preparing financial reports, and support audit complianceRequirementsBachelor’s degree in accounting, finance or related field. LCCI Level 3 Diploma is preferredMinimum of 3 years of experience in accounting, preferably in logistics service or related industriesProficiency in accounting software and excellent MS Excel skillsFluency in written EnglishBenefitsTransportation + Other AllowancesCareer Growth OpportunitiesThis position offers excellent opportunities for career growth and development within the company’s finance department