Job Description
Business Development Executive at Global Logistic and Supply Chain Service Provider in Myanmar
Responsible to manage the CS function for both air/sea freight and freehand accounts
Up to 1,500,000 MMK
The Role
The ideal candidate's background for the role comes with experience in customer service function from freight forwarding or logistic industry and experience developing new customer accounts
About the company
Our client is a global logistics and supply chain company that operates both freight management and contract logistics
Description
Providing excellent sales support and customer service via phone call and email
Ensuring that incoming sales leads are handled with special attention to reaching the highest possible conversion rate on these contracts
Providing customer-friendly after-sales support in relation to delivery cases, customer claims, payment issues etc.
Keeping continuous contact with external and internal partners with focus on keeping the excellent service level towards our customers
Contribution to continuous improvement of the internal processes and consequently to the improvement of the services provided to our customers
Consulting with management about new products or services that may be appropriate for specific customers
Participating in several Customer Service projects within the organization
Responsible for identifying and pursuing new business opportunities for the company
Responsible for finding new customers, negotiating contracts, and maintaining relationships with existing clients and partners
Researching and identifying potential business partners and customers
Developing and implementing business development strategies
Networking with industry professionals to identify new opportunities
Collaborating with other teams within the company, such as Sea Freight/Air Freight Teams and Local Handling Team to identify and pursue new business opportunities
Tracking and analyzing market trends to identify new opportunities for growth
Leading and managing projects related to business development activities
Staying up to date with industry trends and developments
Preparing and presenting reports on business development, activity and progress
Requirements
Bachelor’s Degree in any field, though Business Administration field is preferred
Preferably 1 to 2 years of relevant CS and Business Development experience from shipping or freight forwarding industry
Strong Interpersonal Skills
MS Office applications (e.g. MS Excel, Word, Outlook)
Good Communication and Interpersonal skills
Customer Service Oriented
Strong English proficiency
Positive attitude with the ability to work under pressure
Benefits
Competitive Incentive + Allowances
Career Growth Opportunities
This a great opportunity to grow your career with Global Logistic and Supply Chain Company
For more information contact Derek Aung on Telegram @Derek9000