Job Description
Operations Manager - Japanese Speaker at a Leading Visa Service Provider Company in Yangon, Myanmar
Responsible for managing daily operations, supervising the team, coordinating visa processes, and ensuring compliance while communicating with Japanese-speaking clients and supporting business growth
Up to 6,000,000 MMK and other allowances
The Role
Excellent opportunity for a well-experienced operations manager who is looking for a challenging and rewarding career. Our client is looking for a seasoned individual to join their team in Yangon
About the Company
Our client is a successful visa consultation service with a high market position, which will allow your career as an operations manager to grow together with the organization
Description
Oversee daily operations of the visa service department to ensure smooth workflow and high service quality
Coordinate with Japanese-speaking clients and stakeholders, ensuring clear communication and accurate processing
Handle visa application processes, client documentation, and regulatory compliance
Conduct reporting and analysis on operational metrics to senior management
Requirements
At least 8 years of experience in related industry and at least 5 years of experience in management level
Bachelor’s degree holder and other related qualification will be advantaged
Proficiency in Business English and Japanese (N1 level) is required
Skilled in creating, improving, and enforcing workflows, monitoring quality, and handling complaints or incidents
Benefits
Attractive Allowances
Career Growth Opportunities
An Operations Manager (OM) oversees daily visa processing operations and team management; with experience and proven results, the OM can be promoted to Senior Operations Manager, then to Regional Operations Manager or Director of Operations, eventually moving into executive roles like VP of Operations or COO in the visa service industry